AEON FIVES LLC reserve the right to refuse sales to any customer not meeting our requirements.
PURCHASE ORDERS received prior to 12:00 (GTM-7) will process the same business day. No changes shall be made once orders are processed.
MINIMUM ORDER: $16USD shipping handling fee is added to orders under $100USD shippable.
BACKORDERS: All backorders will be automatically shipped when available. Backorders over 30 days are reconfirmed before shipping or shall be canceled.
PRICES: We reserve the right to change prices at any time.
SHIPPING: Orders (parcel shipments) exceeding $300USD shippable will be shipped free freight in the Continental U.S.A. Some products are not eligible for free freight due to weight and/or size, or special handling requirement. Free Shipping does not include additional services or accessorials.
PARCEL SERVICE: Parcel shipments will incorporate $7USD surcharge per order.
PALLET SERVICE: Pallet shipments will incorporate $90USD surcharge per pallet.
PAYMENT TERMS: All orders will be shipped prepaid unless approved for open account status. Merchant card processing fee of 2.9% will be assessed for prepaid orders. Standard open account terms are net 10 from date of invoice issued. Interest will be charged on past due balances. 1% with a minimum $1 per transaction for ACH bank transfers.
DEALER OBLIGATIONS: In connection with purchase and resale of products, dealer agree to • Comply with all product safety manuals and warnings • Properly communicate to your customers all product warnings and disclaimers • Be responsible for determining proper fitments/applications for products • Refrain from purchasing race-use only products for non-race use applications • Refrain from purchasing products intended for off-road use for any on-road application • Without limiting the foregoing, refrain from purchasing any product for any use not permitted by applicable law • Ensure dealer’s personnel have the experience and skill necessary to perform obligations as a dealer, including but not limited to installation and testing obligations • Obtain further information/assistance from the manufacturer if product installation instructions are not clear • Comply with all applicable product distribution and registration requirements and other laws applicable to the products and/or the sale thereof • Maintain adequate insurance for business and operations.
DEALER ACKNOWLEDGEMENTS: In connection with purchase and resale of products, dealer acknowledge that (1) dealer is using its own judgment regarding the selection of products being purchased and are not relying on any statement(s) made by AEON FIVES LLC and/or its sales representative(s), (2) the only warranties for a product are those of the manufacturer, and that AEON FIVES LLC makes no warranties regarding the products, and (3) purchase of products is subject to all AEON FIVES LLC policies applicable to dealers, and such policies may be modified by AEON FIVES LLC from time to time.
LOST or DAMAGED SHIPMENTS: All goods are carefully packed and in good condition when shipped. Claims must be made with the carrier, not with AEON FIVES LLC. Any lost or damaged goods MUST be reported within 5 business days from date of received of shipment. Since ownership of product transfers at the FOB point, claims for damaged, lost or short shipments must be made directly to the carrier, and the amount must not be deducted from invoice balance.
PRODUCT OVERAGES/SHORTAGES: If a product is missing, or if an extra product is included (but not ordered), please contact Customer Service. All overages/shortages must be reported within 5 business days from date of received of shipment. Please have invoice number and number of packages received available.
RETURNED CHECKS AND REFUSED SHIPMENTS: All returned checks and refused shipments will result in a $25USD processing charge.
HAZARDOUS MATERIALS: An additional Hazardous Materials charge of $35USD per ground package requiring shipping papers under 49 C.F.R Section 172.200. Any hazardous materials charges are the dealer’s responsibility.
MERCHANDISE RETURNS: Return authorization required. Call to request return authorization number. Contact Customer Service for additional information on our Return and Exchange Policy. All sales are final. All returns are subject to inspection for determination of credit. Items must be returned in new condition without marked or damaged and are subject to a restocking fee of 20%. Mark return authorization number prominently on outside shipping label and send freight prepaid to: AEON FIVES LLC 1329 N 29th Avenue Suite 13 Phoenix AZ 85009
WEBSITE CONTENTS: We assume no liability for any errors in listings, specifications, part numbers, prices or model applications. We reserve the right to change specifications, product descriptions, pricing and application at any time without notice and without further obligation. The reproduction of any material from this website is forbidden without our written approval.
PRODUCT WARRANTIES: We do not guarantee the items sold by us or warrant the merchantability or fitness for purpose. Manufacturers warranties / guarantees do not permit a wholesaler or distributor to make any adjustment, replace any part or accept for return or exchange any defective or unsatisfactory item. Please follow the guarantee or warranty instructions when provided by the manufacturer. Any damages arising from the design or manufacturing of any item are the sole responsibility of the manufacturer.
Improper Care or Misuse: AEON FIVES LLC shall have no obligation hereunder in the event the Goods have been modified by any other person or organization, or where the Goods become defective in whole or in part as a result of improper installation, improper maintenance, improper use, abnormal operation or any other misuse or mistreatment of the Goods.
Proof of Purchase: AEON FIVES LLC shall have no obligation hereunder in the event the Customer is unable to present a receipt evidencing the date on which the Customer purchased the Goods.
Disclaimers of Warranties: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AEON FIVES LLC MAKES NO WARRANTIES REGARDING THE PRODUCTS, AND HEREBY DISCLAIMS AND EXCLUDES ALL EXPRESS OR IMPLIED WARRANTIES REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any models, drawings, plans, affirmations of fact, promises or other communications by AEON FIVES LLC with reference to the performance of the Goods are solely for the convenience of the Customer and shall not in any way modify the expressed warranties and disclaimers set forth herein. The purchase and sale of products is solely on the terms set forth herein. No party is authorized to make any warranties on behalf of AEON FIVES LLC or to assume for AEON FIVES LLC any other liability in connection with the Goods.
Consequential Damages: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AEON FIVES LLC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, ARISING FROM THE BREACH OF ANY WARRANTIES, THE FAILURE TO DELIVER, DELAY IN DELIVERY, DELIVERY IN NON-CONFORMING CONDITION, OR FOR ANY OTHER BREACH OF CONTRACT OR DUTY BETWEEN AEON FIVES LLC AND THE CUSTOMER.
Limitation of Actions: Any action resulting from the breach of any warranty contained herein by AEON FIVES LLC must be commenced in one (1) year after the cause of action is accrued. In no event shall AEON FIVES LLC’s total liability for any or all breaches exceed the purchase price of the Goods.
“Customer” – As used herein, the term “Customer” shall mean retail purchasers of Goods.